Training Specialist

Full Time
Posted 1 week ago

Job Description:

The Training Specialist will conduct training needs analysis, design, develop, and deliver training programs to internal staff and external partners on a wide range of topics. Under the direction of the Training Director, the Training Specialist will support training needs for existing operations, and will play a key role in supporting the successful training of new business support.


  • Assessing training needs resulting from new business, performance issues, and/or new personnel.
  • Developing role-based training curricula and outlines that will meet instructional objectives.
  • Working with subject matter experts to create and maintain training materials (including presentations, job aids, handouts, web conferences, and e-learning) based on adult learning theory.
  • Facilitating training sessions with internal staff and external / offshore partners, including train-the-trainer and end-user training sessions.
  • Coordinating administrative functions necessary to deliver and document training.
  • Providing logistical support for training programs, including maintaining training delivery schedule and providing technical support for web conferences.
  • Maintaining training records and preparing completion and outcome reports for multiple stakeholders.
  • Collecting and analyzing data on training effectiveness through surveys, observation, and performance measures.
  • Implementing improvements to training programs based on evaluation and performance data.
  • Coaching and supporting development of external / offshore trainers.


  • Bachelor’s degree in Business Management or equivalent relevant work experience.
  • 2+ years of training and development experience.
  • Corporate facilitation skills.
  • Proven ability to assess training needs and objectives. · Documented ability to design, develop, implement, and evaluate training programs.
  • Experience delivering training in a virtual environment.
  • Experience with course development tools such as Panopto, Salesforce, ClassMarker, or similar knowledge of Healthcare and/or medical billing, Medical transportation processes, Medical and insurance terminology, HIPAA requirements, Proficiency in an Accounts Receivable Billing System and Internet tools.


  • Integra Connect, LLC provides a comprehensive benefits plan.
  • Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
  • Paid Time Off
  • 401k with employer match
  • Paid Holidays and Floating Holiday

Equal Opportunity Employer

Job Features

Job CategoryTraining

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