Supervisor, ICC Authorizations

21 days ago

  • Practice Solutions
  • Remote
  • Full Time

**Only internal applicants will be considered at this time**

Job Description:

The ICC Authorizations Supervisor manages the onshore assigned staff and/or interacts with the global authorization unit to ensure the efficient, smooth, and effective day-to-day operations of the ICC authorization department activities. Enforces established policies and procedures. The Supervisor ensures the timely and accurate actions required on patient prior authorizations.


  • Manage and oversee staff of ICC authorizations
  • Facilitate individual and team development; Mentor and counsel assigned personnel and meet with employees to discuss productivity results and quality of work product; Understand policy and administer corrective actions and/or a Performance Improvement Plans (PIP), when needed.
  • Develop proficiency of assigned resources by providing individual and team training
  • Address and resolve account issues when escalated by authorization reps or referred by other departments
  • Respond to day-to-day changes in priorities, workloads and assignments and take action to ensure timely authorization procurement and address clinic account related escalations


  • Associates Degree preferred
  • 3+ years of insurance prior authorizations experience
  • 1 year of supervisory/leadership experience preferred
  • Knowledge in ICC specialty preferred
  • Ability to handle and prioritize multiple tasks


Integra Connect, LLC provides a comprehensive benefits plan

  • Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
  • Paid Time Off
  • 401k with employer match
  • Paid Holidays and Floating Holiday

Equal Opportunity Employer

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