Lead Self Pay Collector

Full Time
Fresno, CA
Posted 2 weeks ago

Job Description:

This person must be responsible for calling patients to inform them of their balance, and any billing questions. As a lead, you will be responsible for training new hires on the system and helping the team when the supervisor is not available. This person will also be sending weekly spreadsheets to be worked or reviewed.


  • Must be able to understand billing and how to read an EOB to help explain to the patient why they owe a balance.
  • Must be responsible for receiving payments from patients, or put them on a monthly plan.
  • Must be responsible for collecting money from patients in a timely manner.
  • Must be able to send to collections when necessary


  • Must possess leadership qualities
  • Must be able to work in a team environment
  • Must have customer service experience
  • Must be able to read EOB’s
  • Must be comfortable and able to work from home


Integra Connect, LLC provides a comprehensive benefits plan.

  • Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
  • Paid Time Off
  • 401k with employer match
  • Paid Holidays and Floating Holiday

Equal Opportunity Employer

Job Features

Job CategoryBilling Administration

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