Custodian of Legal Records

Full Time
Akron, OH, Remote
Posted 2 months ago

Job Description:

The Custodian of Legal Records will be responsible for complying with requests for medical records and subpoenas in a timely manner.

**This is a Work from Home opportunity but will need to work onsite for one week, once a month, at the Akron, OH office.**


  • Respond to all requests for medical records including subpoenas
  • Review and update accounts containing legal issues
  • Create narrative in Accounts Receivable Billing system to document status of legal requests (e.g. PHI screens)
  • Communicate with patient representatives including but not limited to attorneys, police investigators, coroners and photocopy services regarding account status and medical records
  • Assist customer service representatives with legal related issues
  • Receive all legal correspondence and documents and direct them to the appropriate departments
  • Meet or exceed all established standards for productivity and quality
  • Perform other duties as assigned
  • Know and follow Information Systems security policies and procedures
  • Attend Information Systems security training and all other required training, when offered
  • Report information systems security problems
  • Adhere to all company policies and procedures


  • High school diploma or GED
  • Minimum of one year prior office work experience or experience in a legal setting
  • PC knowledge including Outlook and Microsoft Office programs
  • Organized, detail oriented with excellent follow through abilities. Can handle and prioritize multiple tasks. Reliable, team-oriented, with excellent interpersonal skills
  • Medical transportation processes
  • Language and medical terminology on a PCR, Hospital Face Sheet, and/or other documentation
  • Knowledge of insurance terminology
  • HIPAA requirements
  • Legal requirements regarding subpoenas and requests for records
  • Communicate effectively both verbally and written
  • Proficient in the accounts receivable billing system and internet tools
  • Imaging System Knowledge


Integra Connect, LLC provides a comprehensive benefits plan.

  • Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
  • 401k with employer match
  • Paid Time Off
  • Paid Holidays and Floating Holiday

Equal Opportunity Employer

Job Features

Job CategoryRevenue Management

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